Privacy policy

Privacy Policy

1. Introduction

Engravingift (hereinafter referred to as “we,” “us,” or “our”) is committed to safeguarding the privacy and personal information of our users (hereinafter referred to as “you”). We recognize the significance of personal information to you and are dedicated to complying with all applicable laws and regulations as well as industry - leading security standards to protect it. This Privacy Policy aims to clearly explain how we collect, use, share, and protect your personal information when you use our products and services. It also details the rights you have regarding your personal information, such as the right to access, correct, delete, and restrict its use.

2. Personal Information We Collect

2.1 Log Information

When you use the products or services we provide, we automatically collect details of your service usage, which are preserved as weblogs. This includes, but is not limited to:

IP Address: Your device's IP address helps us identify the general location from which you access our services and troubleshoot any network - related issues.
Payment - related Information: If you make a purchase, we collect information such as credit card details (only during the payment process and in a highly secure manner), PayPal account name, etc. This information is used solely for the purpose of processing your payment and ensuring the security of financial transactions.
Browser - related Information: Details like browser type, the language you use, and the operating system version of your device help us optimize the user experience of our services for different devices and browsers.
Access Timestamps: The date and time of your access to our services are logged. This information is useful for analytics, such as understanding peak usage times and improving service availability.
Page Request Information: We record the pages you request on our platform. This helps us understand user behavior, improve the layout and content of our website or application, and provide more relevant services.

2.2 Location Information

If you enable device location services and use our location - based services (LBS), we may collect and utilize your location information to offer you personalized location - relevant services. We use a combination of technologies to determine your location:

IP Address - based Location: As a rough estimate, your IP address can provide a general indication of your geographical location.
GPS Technology: If your device supports it, we may use GPS signals to accurately pinpoint your location.
Sensor - based Technologies: We may also use Wi - Fi access points, Bluetooth, and base stations to triangulate your location. These sensors can provide additional data points to enhance the accuracy of location determination.

Please note that most mobile devices allow you to disable location services. The specific method varies depending on your service provider or mobile device manufacturer. If you choose to disable location services through the system authorization settings, you may not be able to use our location - based services, or the functionality of such services may be severely limited.

2.3 Equipment Information

Based on the specific permissions you grant during the installation and use of our software, we may receive and record the following equipment - related information:

Device Model: Knowing the device model helps us optimize our services for different hardware configurations. For example, we can adjust the display settings or performance - related features based on the capabilities of your device.
Unique Device Identifier: This identifier, such as IMEI (for mobile devices) or MAC address (for network devices), helps us uniquely identify your device. It is used for security purposes, such as preventing unauthorized access and tracking device - specific usage patterns.
Operating System and Its Version: Understanding the operating system and its version is crucial for ensuring compatibility with our services. We can then provide software updates and patches that are suitable for your device's operating system.
Resolution: The screen resolution of your device helps us display content in the most appropriate format, ensuring a seamless user experience.
Telecom Operator: This information can be used to optimize network - related services, such as adjusting data transfer rates based on the quality of your network connection provided by your telecom operator.

2.4 Currency - related Information

When you visit our website, by using our services, you consent to the following:

IP Address Processing for Currency Conversion: Third parties may process your IP address to determine your general location for the purpose of currency conversion. This allows us to display prices in your local currency, enhancing your shopping experience.
Session Cookie for Currency Storage: A session cookie is stored in your browser to remember the currency you have selected. This cookie is temporary and is automatically removed when you close your browser. It ensures that the currency selection remains consistent throughout your browsing session on our website, so that prices are continuously displayed in your preferred currency.

3. Personal Information Sharing

We are committed to protecting your privacy and will never sell your personal information under any circumstances. We will only share your personal information in the following situations:

3.1 With Your Consent

We will obtain your express consent or authorization in advance before sharing your personal information with any third party, except as otherwise required by law.

3.2 Legal Requirements

Compliance with Laws and Regulations: If required by laws and regulations, we may share your personal information. This could include situations where we are legally obligated to disclose information to comply with tax laws, anti - money laundering regulations, etc.
Litigation and Dispute Resolution: In the event of a litigation or dispute resolution process, we may share your personal information as necessary to defend our rights or fulfill our legal obligations.
Requests from Authorities: We will comply with requests from administrative, judicial, or other competent authorities in accordance with the law. This may involve providing information in response to a court order, subpoena, or regulatory investigation.

3.3 With Affiliates

To provide you with consistent services and facilitate unified management, we may share your personal information with our affiliates. However, we will only share necessary personal information. In cases where we share sensitive personal information or if our affiliates intend to use your personal information for a purpose different from the original use, we will seek your authorization again.

3.4 With Partners

Supplier/Service Provider Partners: Some of our services are provided in collaboration with business partners. For example:
- Smart Devices and Technical Services: We may share your device - related information with partners who provide technical support or develop features for our services. This helps them optimize their services for your specific device.
- Payment Services: To complete payment transactions, we need to share your order number, order amount, and relevant payment - related information with third - party payment institutions. This enables them to confirm your payment instructions and complete the payment process.
- Financial Business Partners: In some cases, such as when offering financial products or services in partnership with financial institutions, we may share relevant personal information to facilitate the provision of these services.
Other Business Partners:
- Promotion and Advertising Partners: When collaborating with partners for promotion and advertising activities, we will only share information related to the coverage, effectiveness, and statistical categories of the promotion. We will not provide any personal information that can identify you. This helps our partners understand the reach and impact of our marketing campaigns without compromising your privacy.

3.5 Based on Agreement

If there is a requirement to share your personal information with a third party according to the relevant agreement (including electronic agreements and platform rules signed online) or legal documents between you and us, we will do so in accordance with the terms of the agreement.

3.6 Based on Reasonable Business Habits

Joint Marketing Activities: In joint marketing activities, we may share winning information with third parties. This allows them to timely release prizes to you. For example, if we co - host a giveaway with another company, we may share the winner's contact information (only to the extent necessary for prize distribution) with that company.
Capital Market Activities: When we engage in due diligence in capital market activities (such as IPOs or bond issuances) with other companies, we may need to share certain non - sensitive personal information in a manner that complies with relevant regulations and confidentiality agreements.

3.7 Based on Academic Research

If there is a need to conduct statistical or academic research for scientific research institutions, and we have obtained the necessary approvals and safeguards in place, we may share anonymized or aggregated personal information that does not identify you directly.

3.8 Based on Public Interest by Laws and Regulations

In cases where sharing your personal information is in the public interest as required by laws and regulations, such as in the case of public health emergencies or safety - related initiatives, we may disclose the relevant information.

For all third parties with whom we share personal information, we will enter into strict information protection and confidentiality agreements. These agreements require them to comply with the terms of the agreement and take appropriate security measures to protect your personal information.

4. Scope of Application

4.1 Registration Information

When you register an account with Engravingift, you are required to provide the personal registration information requested by us. This typically includes basic contact information, such as name, email address, and password. In some cases, where applicable, we may also require additional information as mandated by laws and regulations, such as business name and relevant industrial and commercial registration information for business users.

4.2 Service Usage Information

When you use our network services or visit our platform webpages, we automatically receive and record information from your browser and computer. This includes, but is not limited to:

IP Address: As mentioned earlier, this helps us identify your general location and monitor network traffic.
Browser - related Details: Such as browser type, language used, and the date and time of access. This information is used for analytics and improving the user experience.
Software and Hardware Feature Information: Details about your device's software and hardware, which are useful for optimizing our services for different devices.
Webpage Record and Other Data: We record the webpages you visit on our platform, as well as any other data that is necessary for providing our services, such as search queries (while anonymizing the specific keywords to protect your privacy).

4.3 Information from Business Partners

We may obtain personal data from our business partners through legal means. This could include data that is relevant to enhancing our services, such as demographic information from market research partners or user behavior data from analytics partners.

4.4 Exclusions

The following information does not fall under the scope of this Privacy Policy:

Search Keywords: The specific keyword information you enter when using the search service on our platform. We anonymize and aggregate search data for analytics purposes, but the individual keywords are not subject to this policy.
User - generated Content and Activity - related Information: Information data that you collect and release on Engravingift, such as participation in activities, transaction information, and evaluation details. While we protect the privacy of this information, it is subject to separate terms and conditions related to user - generated content.
Actions in Violation of Rules: Any actions that violate legal provisions or our platform rules, and the measures we take against you as a result of such violations. This includes information related to disciplinary actions, such as account suspensions or bans.

5. Use of Information

5.1 Prohibition of Unauthorized Sharing

We will not provide, sell, rent, share, or trade your personal information to any irrelevant third party without your prior permission. In cases where a third party, along with Engravingift (including our affiliates), provides a service to you, their access to your personal information will be strictly limited to the duration of the service, and they will be prohibited from accessing any information beyond what is necessary for the service.

5.2 Protection Against Third - Party Misuse

We do not allow any third party to collect, edit, sell, or disseminate your personal information by any means. If we detect any such unauthorized activities by a user of our platform, we reserve the right to immediately terminate the service agreement with that user.

5.3 Service - related Use

To better serve you, we may use your personal information to provide you with information that may be of interest to you. This includes:

Product and Service Information: Sending you information about new products, services, or features that we believe may be relevant to your interests.
Partner - related Information: With your prior consent, we may share your information with our partners so that they can send you information about their products and services. This is done to provide you with a more comprehensive range of offers and enhance your overall experience.

6. Information Disclosure

We will disclose your personal information in whole or in part as per your wishes or as required by law in the following situations:

6.1 With Your Consent

We will disclose your personal information to third parties if we have obtained your prior consent. This consent can be in the form of an explicit opt - in, such as checking a box during the registration process or agreeing to a specific privacy - related prompt.

6.2 Service Provision Requirements

If it is necessary to share your personal information with third parties to provide the products and services you have requested, we will do so. For example, if you order a product that is fulfilled by a third - party vendor, we may need to share your shipping address with that vendor to ensure the delivery of the product.

6.3 Legal and Regulatory Requirements

We will disclose your personal information to a third party or an administrative or judicial organ as required by the relevant provisions of the law or at the request of such an organ. This is to ensure our compliance with legal obligations and to cooperate with law enforcement and regulatory authorities.

6.4 Violation of Rules

If you violate relevant Chinese laws, regulations, or our service agreement or relevant rules, we may disclose your personal information to a third party as appropriate. This could include sharing information with law enforcement in case of illegal activities or with other relevant parties as part of the enforcement of our platform rules.

6.5 Intellectual Property Disputes

If you are a qualified intellectual property complainant and have filed a complaint, at the request of the respondent, we may disclose relevant information to the respondent to facilitate the resolution of any potential rights disputes. This is done in a manner that balances the interests of both parties and complies with relevant intellectual property laws.

6.6 Transaction - related Disclosures

In a transaction created on our platform, if either party of the transaction performs or partially performs its obligations and makes a request for information disclosure, we have the right to decide to provide the user with the necessary information, such as the contact information of the counterparty. This is to facilitate the completion of the transaction or the resolution of any disputes that may arise.

6.7 Other Appropriate Disclosures

We may disclose your personal information as otherwise deemed appropriate by laws, regulations, or our website policies. This could include situations where disclosure is necessary for the protection of public safety or the legitimate interests of our company and other users.

7. Information Storage and Exchange

The information and data we collect about you will be stored on the servers of Engravingift and/or our affiliates. In some cases, such information and data may be transmitted to a country or region outside the country where we collect the information. This may be necessary for various reasons, such as to take advantage of cloud - based storage services located in different regions or to comply with the requirements of international business operations. When such cross - border transfers occur, we will ensure that appropriate safeguards are in place to protect your personal information, in accordance with applicable laws and regulations.

8. Use of Cookies

8.1 Cookie Functionality

If you do not refuse to accept cookies, we will set or access cookies on your computer. Cookies are small text files that are stored on your device. They are used for several purposes, including:

Login and Session Management: Cookies help us remember your login status, so you do not need to log in every time you visit our platform. This provides a more convenient user experience.
Functionality Enhancement: Many of our platform services and functions rely on cookies. For example, they can be used to remember your preferences, such as the layout of the website or the language you have selected.
Promotion Services: We may use cookies to provide you with more targeted promotion services. By analyzing your browsing behavior through cookies, we can show you more relevant advertisements and offers.

8.2 User Choice

You have the right to choose whether to accept or reject cookies. You can reject cookies by modifying your browser settings. However, if you choose to refuse cookies, you may encounter difficulties in logging in or using some of the web services or functions that rely on cookies. For example, you may not be able to access personalized features or view certain content that is tailored based on your cookie - based preferences.

8.3 Cookie - related Information Protection

Any information obtained through cookies set by us will be subject to this Privacy Policy. We will not use cookie - related information in a way that violates your privacy rights. We will also ensure that any third - party cookies used on our platform are subject to strict privacy and security controls.

9. Information Security

9.1 Account Security

Our Engravingift accounts are equipped with security protection functions. We encourage you to keep your username and password information confidential. We use industry - standard encryption techniques to encrypt user passwords and other sensitive information. This helps ensure that your information is not lost, misused, or altered. However, it is important to note that despite these security measures, no information network is completely immune to risks, and there are no “perfect security measures” in the digital world.

9.2 Transaction - related Security

When using our network service for online transactions, you may need to disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. We recommend that you exercise caution and only provide your personal information when necessary. If you notice any unauthorized disclosure or leakage of your personal information, especially your Engravingift username and password, please contact our customer service immediately. We will take appropriate measures to investigate and address the issue, such as resetting your password, blocking unauthorized access, and notifying relevant parties as required.

10. Contact Us

If you have any questions, concerns, or complaints regarding our privacy practices, or if you would like to exercise your rights related to your personal information, please contact us at the following email address: service@Engravingift.shop. We will respond to your inquiries as promptly as possible and will make every effort to resolve any issues to your satisfaction.

We may update this Privacy Policy from time to time. By continuing to use our services after the update, you are deemed to have agreed to the revised Privacy Policy. The Privacy Policy is an integral part of our Engravingift Network Service Usage Agreement.